Ask how the apartment works before the first bill arrives. You need to know which charges are included in rent, which are separate and how a shared cost is divided. Keep that answer with the rental agreement so a later payment does not depend on somebody remembering a conversation.
Make one household record when you move in
| Service | Information to record |
|---|---|
| Electricity | Meter or account reference, starting reading where relevant, payer and bill-sharing method. |
| Water | Supply and storage arrangements, the contact for a problem and the agreed payment responsibility. |
| Heating and cooling | The appliances actually provided, operating instructions and the cost arrangement. |
| Cooking | The equipment supplied and the authorised route for replacing fuel or reporting a fault. |
| Internet | Provider, account holder, agreed service and who reports a connection problem. |
| Waste and repairs | Disposal point, repair contact and how a visit is arranged. |
Photograph relevant readings and equipment condition with the owner’s agreement. Keep personal account details secure. Ask for a demonstration of unfamiliar controls rather than experimenting with a switch or valve that serves the whole building.
Electricity: separate the bill from the rent
Establish whether electricity is included, separately metered or shared. If you contribute to a shared bill, ask for the actual bill period and the agreed calculation. A payment for a previous month should not quietly become your starting balance.
The Jordan Electric Power Company (JEPCO) publishes its unified number as 116 and provides electronic customer services. For a supply problem, keep the relevant account or meter information and location available. A fault inside the apartment still needs the owner’s agreed repair process; do not open meter equipment or attempt electrical repairs. Electricity company services and contact.
Water: know the household procedure
Ask how water reaches the apartment and what you should do if supply changes. Confirm which tank, pump or control serves your unit, who can operate it and who checks a leak. Do not assume that a tap problem means the whole district has no water, or that a shared control is yours to adjust.
The Ministry of Water and Irrigation directs water and wastewater complaints through 117116. It advises callers to record and retain the complaint number for follow-up. Official water-complaint procedure. Give the address and useful observations, and tell the owner promptly about an internal leak or suspected equipment fault.
Keep drinking-water choices separate from supply and billing. The drinking-water and food-hygiene guide explains how to plan potable water without assuming an apartment tank or filter has a particular verified condition.
Use the appliances that are actually supplied
Ask the owner to explain the heating, cooling and cooking equipment provided in the specific apartment. Record which appliances may run together and how to report a fault. Follow the manufacturer’s instructions and keep ventilation openings clear. Stop using damaged equipment and obtain help through the agreed contact.
A room description should identify the facilities you can use, but it does not replace operating instructions. Discuss additional appliances before buying them, especially anything drawing substantial power or using fuel. The winter guide and summer guide help you plan the daily routine around the season.
Share a bill with a visible calculation
For an example only, a 36 JD agreed shared charge divided equally among three people is 12 JD each. If two people stayed for a full period and another for only part of it, agree in advance whether time in residence affects the split. That example does not establish a tariff, a property bill or the owner’s policy.
Keep the original bill, the agreed calculation and each payment receipt together. Record the bill period and payment date, and decide who pays the provider. Use the bill-payment guide for eFAWATEERcom and other payment methods. Avoid collecting a contribution twice because a payer used a personal bank account.
Internet and ordinary shopping
Identify the internet account holder and the provider contact before a problem interrupts a class. Ask what equipment belongs to the apartment and what should remain at departure. The internet guide covers connection planning for online study and work.
Keep an initial shopping list small: cleaning materials compatible with the surfaces, suitable bin bags and the laundry products you need. The laundry and household-shopping guide gives practical options. Agree how consumables are shared with housemates.
Report repairs clearly
Send the owner the location of the problem, when it began and a photograph if safe. State whether water is actively leaking or equipment has become unusable. Agree access for the repair visit and who authorises any cost. The waste and repairs guide gives reporting contacts; the rental-records guide covers inventories and deposits.
For apartments for rent in Jabal Amman with clear household and utility arrangements, the owner offers four apartments by room or as a whole apartment. Confirm the actual equipment, included charges and responsibilities in your agreement. Students at German Jordanian University (GJU) and non-governmental organisation (NGO) workers can use the same household record to keep daily life organised.
